Return & Refund Policy for TexLine

1. Return Eligibility

You may request a return if:

• The item is defective or damaged

• You received the wrong product

• The product is unused, unwashed, and in original packaging

2. Return Timeframe

• Return requests must be made within 7 days of delivery.

• Requests made after this period may not be accepted.

3. Non-Returnable Items

We do not accept returns for:

• Used or washed products

• Items without original packaging

• Products on sale or clearance (if specified)

4. Return Process

To initiate a return:

1. Contact our support team at [Insert Email/Phone]

2. Provide your order details and reason for return

3. Our team will review and guide you through the process

5. Refund Policy

• Once the returned item is received and inspected, we will notify you about approval or rejection.

• If approved, refunds will be processed within 5–10 business days.

• Refunds will be issued through the original payment method or bank transfer.

6. Shipping Costs

• If the return is due to our error (wrong or defective item), we will cover return shipping costs.

• For other reasons, customers may be responsible for return shipping charges.

7. Exchange Policy

• Exchanges are available depending on stock availability.

• If the requested item is unavailable, a refund may be issued instead.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery

• Share clear photos of the product and packaging

• We will resolve the issue as quickly as possiblE.

TexLinen reserves the right to update this policy at any time without prior notice.