Shipping & Delivery Policy for TexLinen

At TexLinen, we aim to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive a confirmation message once your order has been dispatched.

2. Shipping Time

• Standard Delivery: 3–5 business days

• Delivery times may vary depending on your location and courier service.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location.

• Free shipping may be offered on selected promotions or order values.

4. Delivery Areas

• We currently deliver across Pakistan.

• For international shipping, availability may vary and additional charges may apply.

5. Order Tracking

• Once your order is shipped, a tracking number will be provided via email or SMS.

• You can use this to track your delivery status in real-time.

6. Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service issues

TexLinen is not responsible for delays caused by third-party courier companies.

7. Incorrect Address

• Customers are responsible for providing accurate shipping details.

• TexLinen will not be liable for orders delivered to incorrect addresses provided by the customer.

8. Failed Deliveries

• If delivery fails due to unavailability or incorrect details, the order may be returned to us.

• Re-delivery charges may apply.

9. Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

• We will investigate and resolve the issue promptly.

10. Contact Us

For any shipping-related queries, please contact us:

• Email: [Insert Email]

• Phone: [Insert Phone Number]

Thank you for shopping with TexLinen. We appreciate your trust in us!